A guidance manual for good practice it helps to involve staff when developing the chart so that they understand the organisations lines of authority and decision making. A focus on primary school heads in one district in zimbabwe. Search for a staff document by starting to type a file name or by choosing the category, department, andor subject from the dropdowns. The office administration and customer care course is designed to develop in students, skills. Ochco provides policies and guidance with regard to staffing, recruitment, classification, pay and leave administration, performance management and recognition, work life and employee benefits. Office administration it is sometimes said that workers who are employed in offices or in administration work in safe workplaces. A guide to effective office practices from the county of. Macmillan professional masters office administration macmillan professional. Check back as more documents are added to this repository.
Jul 25, 2018 difference between management and administration definition of administration the administration is a systematic process of administering the management of a business organization, an educational institution like school or college, government office or any nonprofit organization. Introduction to office administration information technology. Knowledge to be effective, the mssp must have a wide breadth of knowledge and the ability to apply that knowledge in several key areas. May 03, 2020 office administration is the process of overseeing the daytoday operations of an office. It is a place where records of various activities are kept.
Its a process which handles daytoday operations of an office. Office administrator job description template workable. Stay connected to your students with prezi video, now in microsoft teams. The collaboration space is designed for group activities. The quiz below tests on the fundamentals of office management. For courses in administrative office management, office management, or administrative management.
Implementing appropriate administration systems in an architectural practice provides the basis for an efficient and profitable practice. If you have trouble viewing these pdfs, install the free adobe acrobat reader dc. Front office management i about the tutorial front office management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. Support staff thank you notes classroom freebies did you know that april 26 is administrative professionals day. An office administrator is an administrative professional who performs a variety of clerical tasks to help an organizations operations run efficiently. Office administration is the process of overseeing the daytoday operations of an office. It is important to be neat, accurate, complete and timely when recording charts. Office administration syllabus rationale office administration is a business education subject concerned with the study of administrative principles, policies, procedures and technological competencies governing the modern office environment. The role of office staff responsibility you are responsible for entering important data accurately and completely, maintaining data security, and understanding how the data will be used. Here are organizational skills needed for administrative jobs. Office administrationchapter 1 vocab flashcards quizlet.
This department helps other departments on their work. Tabulations are accurate and completed within 5 days after completion of program. It describes the structure of the system, location of documents and templates where relevant key office information such as policies, procedures and manuals can be found. Office administration and office management quiz proprofs. Are there any issues outstanding from the previous supervision session. Difference between management and administration definition of administration the administration is a systematic process of administering the management of a business organization, an educational institution like school or college, government office or any nonprofit organization. An employee that undertakes these activities is commonly called an office. Office administration national 2 unit 8 it is expected that, when carrying out their allocated tasks, learners will be following safe working practices and complying with health and safety requirements including using equipment and resources appropriately. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on. Staff documents office of administration and planning. Take it up and see how much you know on the subject. The content and teaching strategies used should therefore reflect current trends in. To ensure adherence to regulations, procedures and rules by all staff members.
Things to think about who uses the data that you enter e. Difference between management and administration with. Sample performance standards for administrative jobs. The resource store ltd offers a wide range of packs which can provide further practice in these skills. This office administration syllabus is designed to provide students with the knowledge, skills and attitudes to function effectively within a modern office environment.
Scanners convert a paper document into an electronic file e. Office professionals employees who work in a wide range of jobs that require knowledge of office practices as part of their job duties. The following are sample performance standards for administrative and managerial, professional, supervisory, and confidential positions in the administrative job family. What items you would like to discuss at this supervision. This department is supervised by office administration manager. The right system will ensure good record keeping, provide a reliable historical record of costs and profitability, and can minimise time spent on administration. Classroom observations modern classroom observations can all be kept in a private staff member notebook.
Depending on their industry, office administrators primary duties may include providing administrative support to staff, organizing files, arranging travel for executives, performing. Get up to speed in minutes, quickly refer to things youve learned, and master keyboard shortcuts. Quible, administrative office management, 8th edition. Administrative jobs of all kinds require strong organizational skills to juggle many tasks. Apr 21, 2016 did you know that april 26 is administrative professionals day. The server structure office setup guidance below is one of many ways in which you can set up your practice to be intuitive for all those working within it. The office management training module provides learning materials and exercises on how to efficiently and effectively manage an office and covers a range of subject areas e. Try broadening your search to include administration and planning files andor request an update. To be a link between the school, the district office, the community and the general public. According to dimock and dimock, public personnel administration is the staff function which advises and facilitates the work of the programme manager in matters relating to the recruitment, deployment, motivation and training of employees, so as to improve the morale and the effectiveness of the service. The office is divided into sections that research and promote innovative construction and contracting methods, administer contract bids and. This can be a specially arranged visit or linked with work experience or parttime work. Prepares, tabulates, forwards, and files course evaluation forms in a timely and efficient manner.
Provides training and work direction to assigned office personnel, organizes. It encapsulates introductory knowledge in the areas of general business administration within an office environment and will prepare the successful graduate for a position in the general business environment. Collaboration space a notebook for all staff members and the staff leader in the group to share, organize, and collaborate. Director of chamber of commerce, paul singh, on tuesday at 2 p. To ensure that school buildings, furniture, equipment and other facilities are maintained in good.
This qualification is an entry level qualification which is vocational and industry orientated. There are different kinds of charts that are used, as you will see in this booklet. The onenote staff notebook for education is a wizard that helps you set up a onenote notebook for your staff members. However, these workers face a number of hazards some of which have potentially very serious effects on their health andor safety. Daytoday clerical and administrative activities a wide range of activities. Its important for us to thank the people who work hard behind the scenes to make each school day run smoothly and to model this attitude of gratitude to our students. Higher certificate in office administration office admin. Research administration training program for existing staff. Supervising administrative staff and dividing responsibilities to ensure performance.
Ochco enables solutions to attract, retain, and serve va employeesthe vitally important people who support our nations veterans and their families. What is the importance of office administration in an. Office administration for csec examinations is an independent publication and has not been authorized, sponsored, or otherwise approved by cxc. Office administration and customer care office assistant understanding the role and function of the office the student should be able to. Start studying office administrationchapter 1 vocab. Office management and effective administration skills. Staff supervision template office of justice programs. Save documents, spreadsheets, and presentations online, in onedrive. Staff should note the location of fire exits and extinguishers. Office administration is about controlling over all the departments activities in an organization. Administration and it higher theory notes administrative theory. Office administration for csec examinations allison trenfieldnewsome and colleen walker csec is a registered trade marks of the caribbean examinations council cxc. It is sometimes said that workers who are employed in offices or in administration work in safe workplaces. Jan 11, 2018 office administration and office management is a vital course to not only office managers but also for receptionists.
It is interesting to note that members of staff working in new london office blocks. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Skills and qualities of a senior administrative assistant. Hang a meeting board in the administration office that shows who is attending which meeting. The archive of issues of adnotes, a newsletter of the federal depository library program, released in 2009. Sign in with your office 365 account from your school to get started. Keep stock of office supplies and place orders when necessary. Collaborate for free with online versions of microsoft word, powerpoint, excel, and onenote. The task of administration is usually the responsibility of an office administrator or manager. Administrative support services the role of service centres. Office management and effective administration skills is an exciting and interactive training course. Administrative support services the role of service. It is the intent of senior leadership to provide a similar experience to existing staff.
Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of the manager or administrator may focus on a few. Upon successful completion of this program, the employee will have been given the experience and tools to achieve a better understanding of research administration and how other research administration areas mesh with their own. Administration and it higher theory notes administrative. Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of. Take photos with your onenote mobile app any device and insert directly into the staff member notebook. Record audio with your phone during the observation, or use digital ink to capture handwriting. Module 1 office administration and management south african. West visayasstate universityjaniuay campus school of information and communications technology janiuay, iloilo lecture notes in office management 1 introduction to office management office office is a part of an organization. Higher administration and it theory notes the resource store ltd 15311 page 3 prerequisites this pack is intended for the use of students undertaking the higher administration course. Coordinating office activities and operations to secure efficiency and compliance to company policies.
The syllabus adopts a practical approach aimed at equipping students with the technical and professional skills to perform effectively as clerical and administrative. This app creates a staff notebook, which includes three types of subnotebooks. The relevant circulars circular memoranda can be searched and retrieved via the circular section in about edb at edb homepage. Introduction to office management linkedin slideshare.1366 265 550 584 1156 1158 1124 1467 976 1481 569 723 517 513 1246 720 42 18 193 353 503 950 206 851 289 539 480 773 71 1161 540 653